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This is a selection of Frequently Asked Questions relating to Roché Roller Garage Doors. If you have a question about our garage doors which is not in this section, please Contact Us. Why should I choose Roché Roller Garage Doors? Roché is unique in that we are a genuine manufacturer of quality automatic roller garage door systems. Every Roché roller garage door is individually built to the customer's exact specifications utilising high quality materials and the latest production techniques at our purpose built factory in Shropshire. All products are CE marked to ensure complete piece of mind. Roché installs roller garage doors throughout the UK and is in complete control of your projects from concept through to installation and is widely acknowledged as a market leader. How much does a roller garage door cost? The cost of a roller garage door will vary dependent on specification and opening sizes. Please contact the office with estimated sizes and we will give you have an accurate quotation over the telephone. Providing detail supplied is not significantly different from a physical site survey, we will honour all referenced verbal quotations. Alternatively, simply contact the office and request a site survey. Our Surveyors are exactly that - Surveyors! There is no hard sell and they measure and offer advice to suit your needs. How do I know I am getting value for money? Roché do not employ “direct sales techniques”. We do not inflate pricing to offer clients magical discounts for same day purchases etc. We pride ourselves on ethical selling and guarantee our clients accurate pricing commitment from the initial enquiry stage though to site installation. This transparency has been instrumental in our success. Beware of any supplier who offers magical discounts for same day purchase. If it sounds too good to be true, it probably is! We believe Roché Systems offers the best overall value for money in the UK Market. So confident are Roché that we offer UK customers the best value for money on any of our products, we will guarantee to beat any like for like genuine quotation. If you are offered an equivalent product and guarantee by another manufacturer for less, we promise to beat that price!* How can I be assured of product quality? Roché do not substitute inferior components to save money. We will not compromise quality. Our roller garage door system is designed and built to TUV standards of excellence. Manufacture and installation is quality assured to BS EN ISO 9001: 2000.
The company is a member of The Guild of Master Craftsman and The Fair Trades Association. Much of our business is 'word of mouth' recommendation and Roché believe this is testimony to our customer service and after sales support. We encourage potential customers to view existing installations to ensure complete piece of mind. What advice is available and how do I get a quotation? Roché manage your project every step of the way from concept, through design to installation. In the first instance, we would encourage customers to request product literature via this website or contact our Customer Services Department on 0800 0851 461. The office staff manages all incoming enquiries, supported by a 24 hour answering service. Domestic Market: Roché will never employ high pressure sales techniques, often typical in the home improvement market. Roché is unique in that it will give an indication of cost over the telephone and Roché surveyors will visit your home to conduct a site audit at your convenience. Commercial Market: Services for commercial clients / specifiers include manufacture, supply and installation service. Additional services include site surveys / security audits, product design, after sales servicing and repair / insurance work. What about installation? Every roller garage door is custom-made from accurate measurements taken by our surveyors, to be installed by Roché engineers. Roché engineers will install your automatic garage doors at your convenience. Polite and well presented, the high level of recommendation work we undertake is testimony to their commitment. What sizes are available? All our roller doors are made to measure and manufactured to suit exact opening sizes. As a rule of thumb, single doors range from 2m – 2.4m in width and and double doors are 4.2m - 4.6m. Typical opening heights are 2m – 2.4m. If larger doors are required, we can achieve a width span of 5m utilizing the standard garage door profile. A heavy duty extruded profile can span up to 6m in width. * terms and conditions apply.
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